Founder and Charter Member of Indoor Tanning Association
Following are the key features of the 48 Month Gold Medal® warranty. For more specific information and terms, please see your warranty certificate provided with your equipment or ask your Tanning Consultant. Also available on Sundome.
48 months on parts
1 year acrylics (prorated)
90 days on "glow tube" starters
1 year on electronic starters
30 days on lamps
90 days on labor
90 days on transportation
Gold Medal Warranty included with: Velocity™, SS756V, SS755, SolarForce®, StarPower®, Solaris®, SunStar®, Rejuvasun™, and SunDome® tanning bed series.
* Note on labor: ETS, LLC contracts outside servicers to perform most repair work. ETS, LLC is not responsible
for any damages made to the tanning bed or your premises caused by the servicer while performing repairs. Please direct
any such concerns directly to the servicer.
Following are the key features of the 24 Month Silver Medal warranty. For more specific information and terms, please see your warranty certificate provided with your equipment or ask your Tanning Consultant.
24 months on parts
6 months acrylics (prorated)
90 days on "glow tube" starters
30 days on lamps
60 days on labor
60 days on transportation
Silver Medal Warranty is included with the SUNVISION Elite®, and SUNVISION® Series of tanning beds.
* Note on labor: ETS, LLC contracts outside servicers to perform most repair work. ETS, LLC is not responsible
for any damages made to the tanning bed or your premises caused by the servicer while performing repairs. Please direct
any such concerns directly to the servicer.
You can feel assured knowing ETS provides:
Wolff® system tanning lamps
Stringent life and quality testing of equipment
A long standing history
Special protective materials designed to keep your tanning bed looking new
A wide selection of equipment in a variety of price ranges
A large, reputable manufacturer with many years in business
Knowledge about the industry and trends in equipment use
Convenient hours of operation
Flexible financing programs
Easy to contact through phone, fax, email, and toll-free numbers
A large, competent staff to assist you in your choices
One-stop shopping to meet all of your needs
Equipment that is manufactured by the supplier
Quick access to replacement parts
Trouble-shooting and technical support
On-line access to equipment specification information
Helpful, reliable customer service and an experienced Executive Team
Equipment delivery and set-up
Affiliated with an industry association
Full Warranty Details
Your ETS Distributor (including ETS, Inc. if purchased directly), through a manufacturer’s warranty, warrants
your tanning unit to be free of structural defects in material and workmanship, under normal use, for its lifetime.
Your ETS Distributor will, at its discretion, repair any structural defect which materially affects the performance
of the tanning unit, or replace the tanning unit.
For eighteen (18) or twenty-four (24) months (Bronze Medal or Silver Medal warranty respectively) following the
shipping date of your tanning unit, your ETS Distributor will provide
replacements for parts that prove to be defective in material or workmanship. Fluorescent lamps, and lamp starters
are warranted against manufacturer’s defects for a period of ninety (90) days following the shipping date of your
tanning unit. Acrylics will be warranted against manufacturer’s defects for a period of 1 year (prorated).
Labor costs associated with repair or replacement work covered by this warranty will be reimbursed for repair or
replacement work required to be performed for a period of six (6) months, in the case of the Bronze Medal Warranty, or
one (1) year, in the case of the Silver Medal Warranty, following the shipping date of your tanning
unit. Normal wear and tear, damage from misuse or abuse, damage incurred in transit or damages resulting
from unauthorized repairs or modifications are not covered by this warranty. Warranty coverage does not include
cosmetic abnormalities such as scratches, nicks, dents, or other cosmetic changes that do not materially interfere
with the function of the tanning unit.
THIS STANDARD 18 OR 24 MONTH WARRANTY IS EXPRESSLY MADE IN LIEU OF ANY OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, WHICH ARE HEREBY DISCLAIMED. No one has the authority to change or
modify this Standard 18 or 24 Month Warranty in any respect. To obtain service under this Standard 18 or 24 Month
Warranty, contact your authorized ETS Distributor (or ETS, Inc. if purchased directly). Proof of purchase, including
serial number, is required.
IN NO EVENT SHALL YOUR DISTRIBUTOR OR THE MANUFACTURER BE LIABLE AT LAW OR IN EQUITY
FOR ANY LOSS, LIABILITY, DAMAGE OR EXPENSE IN AN AMOUNT IN EXCESS OF THE PURCHASE
PRICE RECEIVED, OR FOR LOSS OF USE OR PROFITS, LOSS OF TIME, INCONVENIENCE, RENTAL OR
SUBSTITUTE PRODUCTS, LOSS OF BUSINESS, LOSS OF INCOME, OR ANY OTHER INCIDENTAL, INDIRECT,
SPECIAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of
incidental or consequential damages, and the above limitation or exclusion will not apply to residents of some
states. This Standard 18 or 24 Month Warranty gives you specific, legal rights and you may have other rights which may
vary from state to state.
All warranty service must be performed by an authorized service person. All labor charges must be authorized by
your ETS Distributor prior to the start of repairs and must not exceed the established rates and time allotment
policies established by your ETS Distributor. If your tanning unit must be returned for service, all freight charges
shall be at your expense. Contact your ETS Distributor for the authorized Service Center nearest you. This warranty
is serial number specific and only applies to tanning units purchased through an authorized ETS Distributor.
This warranty is extended to the individual or legal entity whose name appears on the original sales document and
may not be transferred to any other individual or legal entity. This warranty is void if the tanning unit is modified
in any manner from its original design.
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